Ideacenter
VR-real experience in safe conditions
ABC OF THE MANAGER - Training offer
“Managers often (…) don’t pay attention to emotions, they are meaningless to them, and the exercises in VR showed that emotions are also worthwhile and can be worked with.”
– MBA/GFKM programme participant
Training concept:
The training opens the manager up to building their authority based on their resources. Exercises in VR provide an opportunity to authentically discover one’s development needs and safely test different behaviours that build authority. The VR application gives feedback on the effectiveness of the actions taken and enhances knowledge. In this way, the manager strengthens his or her personality authority.
On the programme:
- Developing the ability to influence in difficult situations (employee causes anger/irritation, criticises our behaviour, refuses/avoids/does not accept assigned tasks/goals, manipulative, aggressive)
- Testing the effectiveness of reactions in situations where the power of authority needs to be used (possibility to test a character’s reactions to selected ways of reacting)
- Practising arguing one’s position and interests
- Practising motivating and mobilising the employee (without promises of raises and bonuses)
- Practice monitoring work and giving constructive feedback in everyday situations
Knowledge:
- Components of the manager’s role and types of authority
- Mechanism of authority in the manager-employee relationship – constructive and non-constructive attitudes
- Situations where authority is built and lost – activating interpersonal states (Child, Adult, Parent) from Transactional Analysis (AT)
Contact us and see how we can support leaders in your organisation.
CALL: +48 603 892 444 OR +48 604 504 964
Training concept:
The training confronts the manager with various situations that are opportunities to give feedback to an employee. It shows the methods and conditions for effective feedback. Exercises in VR give the opportunity to learn these strategies and test them. The app gives feedback on the effectiveness of the actions taken and enhances knowledge. This gives the manager the tools for constructive interventions and motivation.
On the programme:
- Practising openness to receive and give feedback
- Practising using the language of facts, benefits and values, assertively expressing needs, demands, expectations
- Contracting with employees and the team for feedback
- Appreciating work, thanking, praising, expressing appreciation and satisfaction
- Giving feedback on mistakes, irregularities, lack of information, misunderstanding
- Feedback on avoidance of responsibility, lack of work results, behaviour that is not ethical or cultural
- Practising setting boundaries and enforcing expectations
Knowledge:
- Principles for giving and receiving feedback
- Various forms of feedback to influence behaviour, relationships and cooperation
- Structures of feedback messages.
Contact us and see how we can support leaders in your organisation.
CALL: +48 603 892 444 OR +48 604 504 964
Training concept:
Talking to employees about their goals is one of the routine activities of a manager. An employee who knows what their goals are is more committed and effective. Therefore, employees do not question the setting of goals per se, but often do not accept the scope of these goals. During the workshop, participants meet virtual employees who react in different ways to the goals set. Through goggle exercises, participants safely test different interview strategies with employees who demonstrate different attitudes towards the goals set. We discover how to recognise individual attitudes and how to influence them constructively. The methods learned are universal and can be applied to other difficult situations in professional and personal life.
On the programme:
- “reading” one’s own and the employee’s emotions and using this information to act in difficult work relationships – exercises with virtual characters
- Exercises of conscious management of thoughts, emotions and actions in emotionally difficult situations
- Building one’s own resources for assertiveness (I’m ok/worker ok attitude) – exercises with virtual characters
- Influencing one’s own emotions (calming down thoughts, breathing, concentration, composure) – exercises with various virtual character behaviours for specific purposes
- Training with virtual characters – testing the effectiveness of different reactions to different behavioural styles (in situations of refusal of help, request, verbal attack, avoidance of responsibility, manipulation, non-constructive criticism, justified criticism)
- Practising mobilising the employee (without promises of raises and bonuses) – activating the interpersonal state of “I Adult” in the employee
- Practising assertive communication in goal setting situations – exercises with virtual characters and group simulations
Knowledge:
- Life position model according to transactional analysis (ok/ ok)
- Four behavioural styles: submissive, aggressive, passive-aggressive, assertive
- Activating interpersonal states (Child, Adult, Parent) from Transactional Analysis (AT) to build authority.
Contact us and see how we can support leaders in your organisation.
CALL: +48 603 892 444 OR +48 604 504 964